Privacy Policy

Reed & Associates PLLC ("the firm," "we," "us") respects the confidentiality of every organization and individual who contacts us. This policy explains what information we collect, how it is used, and the choices available to you.

Information we collect

• Contact details you submit through our inquiry, booking, or newsletter forms.
• Organizational information you share during discovery, diagnostics, or engagements.
• Purchase information when you buy digital resources, processed by our payment provider.
• Standard technical data such as browser type and pages visited, used to improve the site.

How we use information

• To respond to inquiries, schedule meetings, and deliver contracted services.
• To fulfill digital resource purchases and provide product updates.
• To send the Executive Brief newsletter, which you may unsubscribe from at any time.
• To meet legal, regulatory, and professional recordkeeping obligations.

Confidentiality

Client information disclosed during an engagement is treated as confidential and is not shared outside the firm except with your written authorization, with subcontractors bound by equivalent confidentiality obligations, or where disclosure is required by law.

Payment processing

We do not store full payment card details. Digital resource purchases are processed by a third-party payment provider under its own security and privacy standards.

Data retention and security

We retain engagement records for as long as necessary to serve the client relationship and satisfy legal obligations. Reasonable administrative, technical, and physical safeguards are used to protect information under our control.

Your choices

You may request access to, correction of, or deletion of your personal information, and may opt out of marketing communications at any time. Contact info@reedandassociatespllc.com or 272-464-1151.

International visitors

We serve clients in the United States, South Africa, Ghana, and other markets. Information may be processed in the United States. Where applicable law provides additional rights, we honor those rights.

Contact

Questions about this policy may be directed to info@reedandassociatespllc.com or 272-464-1151.